Frequently Asked Questions


Information, Terms & Conditions for all offers or Discounts

Offers Or Discount Can Not Be Used In Conjunction With Each Other . All Offer Or Discounts are Subject To Availability, We Reserve The Right To Withdraw Offers Or Discounts At Any Time. SLEEP, PARK & FLY. Included: Room, On Room Only Basis, Car Parking As Booked, Transfer TO Gatwick, Maximum 16 Days Parking, Not Included Breakfast, Return Transfer 10% WINTER DISCOUNT. 10% Discount Off Website Rates And Telephone Bookings, Not Applicable To Car Parking Only, EARLY BIRD RATE. Full Payment Taken At Time Of Booking, No Refunds, No Amends Allowed. When Booking See Terms & Conditions For This Offer.

Q. Do you have a cancellation policy?

A. Our Cancellation Policy is as follows:


Q. Do you offer courtesy transport to and from Gatwick airport?

A. We offer free courtesy transport to Gatwick Airport only. We provide this service 24 hours a day. For your journey from Gatwick Airport to Masslink Guest House we recommend a competitively priced local taxi firm.


Q. What is the difference between STANDARD and ENSUITE rooms?

A. Standard Rooms have a wash hand basin but share a bath/shower room and toilet. Ensuite Rooms have there own shower room and toilet.


Q. Do I need to leave my car keys when leaving my car for the duration of my holiday?

A. We ask that (if possible) you bring two sets of car keys. We keep one set of keys while you are away.


Q. We need a Guest House close to Gatwick Airport but are concerned that we won't get a good nights sleep due to aeroplane noise. How nosiy is it at Masslink Guest House?

A. Although we are one of the closest Guest Houses to Gatwick Airport we are not located under the flight path so you probably won't notice any significant aircraft noise.


Q. We have an early departure and will need to check out of Masslink Guest House early. Do we still need to pay for breakfast?

A. No, many of our guests have early flights and choose to take breakfast at the airport after they have checked in. We therefore can offer a room only price.


Q. At what time is breakfast available from?

A. A light self-service breakfast is available until 9am

Light self-service breakfast £3.75.

Q. Should I consider travel insurance for my trip?

A. If you dont already have travel insurance this is something you should consider. You can get a online quote by clicking on the following link: Annual Travel Insurance

 

Q. Is there a charge for using a credit or debit card?

A. We charge 4% for all card transactions.